Fees & insurance
Costs depend on your service, appointment type, insurance plan, and whether you choose to use insurance or self-pay.
Using insurance
Participation with an insurer does not guarantee that every service is covered. Deductibles, copayments, coinsurance, authorization requirements, and exclusions may apply.
We may request a copy of your insurance card and date of birth to verify available benefits. Verification is an estimate—not a guarantee that your plan will pay a claim.
Self-pay
Self-pay fees are disclosed during the scheduling process. The amount depends on the service and appointment type. Laboratory testing, prescriptions, supplements, and services provided by outside companies are billed separately unless stated otherwise.
Uninsured or self-pay clients may request a Good Faith Estimate of expected charges.
Read about Good Faith Estimates →Thrivewell is in network with these commercial plans and networks in Maryland, Washington, DC, Delaware, Florida, and Colorado. Specific products and service benefits are verified before care.
Optum Live & Work Well EAP participation is checked separately. This list does not establish Medicaid or Medicare product participation.
Maryland coverage
Thrivewell accepts eligible Maryland Medicaid / HealthChoice members enrolled in the plans listed below. Confirm applicable behavioral health coverage and the requested service with the practice; specialty behavioral health coverage can be administered separately from the MCO.
These listings apply to Maryland. Before scheduling, confirm your specific plan, eligibility, covered service, and any referral or authorization requirements with Thrivewell. Insurance participation does not guarantee coverage for every service.
Important billing notes
The laboratory handles test billing. Coverage and out-of-pocket cost vary; Thrivewell cannot guarantee the amount owed.
Late-cancellation and missed-appointment charges are governed by the practice policies provided before care and are generally not covered by insurance.
Fees may apply to certain non-clinical requests, forms, letters, or services not covered by insurance. Availability is subject to practice policy.
Case managers, psychologists, social workers, MSWs, LMSWs, LCPCs, licensed marriage and family therapists, perinatal professionals, primary care teams, and discharge planners can review services, scope, and the referral process.
Maryland Medicaid referral partner informationHave a billing or benefit question before you begin?
Contact Thrivewell