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For Maryland referral partners

Maryland Medicaid mental health referrals

A direct referral resource for case managers, psychologists, social workers, MSWs, LMSWs, LCSW-Cs, LCPCs, licensed marriage and family therapists, perinatal mental health professionals, primary care teams, and discharge planners supporting adults and young adults seeking scheduled virtual outpatient care.

Connect your client with care

One point of contact for services and practice fit.

Lisa Johnson, PMHNP-BC, MPH provides psychiatric and mental health services through Thrivewell Health. Eligible Maryland Medicaid / HealthChoice members can ask about virtual care from any Maryland county or Baltimore City.

Before referring, contact the practice to confirm the requested service, current availability, Medicaid eligibility, applicable coverage, and clinical fit. HealthChoice membership alone does not establish coverage for every service or the billing pathway for specialty behavioral health care.

For an initial inquiry, describe the service needed without identifiable patient information. Ask Thrivewell for the appropriate secure process before sending clinical records.

Services to discuss with Thrivewell

Psychiatric evaluations

Assessment of symptoms, history, functioning, and goals with individualized recommendations.

Evaluation information

Medication management

Clinical review of treatment response, prescribing options, and scheduled follow-up within practice scope.

Medication care information

Adult ADHD evaluations & executive-function support

Assessment of attention concerns and practical support for organization, planning, and follow-through.

ADHD care information

Therapy

Collaborative outpatient support for coping, relationships, emotional wellness, and meaningful change when appropriate.

Therapy information

Coverage is verified for the particular service. An evaluation does not guarantee a diagnosis, prescription, or accommodation documentation.

Member coverage to verify

Referrals involving all nine Maryland HealthChoice MCOs

Referral professionals supporting members of these plans can contact Thrivewell to confirm the applicable Maryland Medicaid behavioral health coverage and service eligibility. This list identifies member plans; it does not mean every specialty service is billed directly to the MCO.

Aetna Better Health

CareFirst Community Health Plan Maryland

Jai Medical Systems

Kaiser Permanente

Maryland Physicians Care

MedStar Family Choice

Priority Partners

UnitedHealthcare Community Plan

Wellpoint Maryland

Review Maryland Medicaid and insurance information

Referral partnerships

Information for the team helping your client.

MCO case managers and care coordinators

Ask about service fit, availability, coverage verification, and how a member can begin the intake process. Coordinate within the member’s existing care plan and applicable behavioral health pathway.

Psychologists, LCPCs, LCSW-Cs, and licensed marriage and family therapists

When your client may benefit from psychiatric evaluation, ADHD assessment, or medication management, discuss the role of each clinician. With appropriate authorization, relevant treatment information can support coordination.

MSWs, LMSWs, social workers, and community support teams

Professionals helping clients navigate care can ask about service fit, coverage verification, intake steps, and how to coordinate a referral. Share information within your role, applicable supervision requirements, and the client’s authorization.

Perinatal mental health and maternal care professionals

Therapists, OB-GYN teams, midwives, doulas, and postpartum support professionals can ask about psychiatric care for pregnancy-related or postpartum mood and anxiety concerns. Assessment considers individual needs and clinical fit; medication decisions during pregnancy or breastfeeding require individualized discussion and may involve coordination with the medical team.

Primary care and community health teams

Discuss the clinical question, current treatment, and relevant medical information that may be needed. Confirm whether Thrivewell’s virtual outpatient scope matches the client’s needs.

Discharge planners

Contact the practice before naming Thrivewell as a follow-up provider. Acceptance requires review of clinical fit, records, current availability, and appropriate outpatient needs. Thrivewell does not guarantee an appointment within a discharge deadline or provide crisis, on-call, or intensive transition services.

Referral steps

Confirm fit before sharing records.

  1. Contact Thrivewell with a general service and availability inquiry.
  2. Confirm clinical scope, coverage verification requirements, and the appropriate secure intake or records process.
  3. With the client’s consent and required authorization, provide requested information through the agreed channel.
  4. Have the client complete the intake process. A referral or inquiry does not establish acceptance or a treatment relationship.

Clients may schedule a free 15-minute discovery call to discuss services, fees, availability, and practice fit. This call is not a diagnostic assessment, medication visit, or urgent evaluation.

Contact: hello@thrivewellhealth.com · 301-985-2898 (voicemail and text messages only). Office hours: Monday–Friday, 9:00 AM–5:00 PM. Review clinical fit.

Ordinary email and text are for general inquiries. Do not include patient-identifying details or clinical records. In an immediate emergency, call 911; for a mental health crisis, call or text 988.